Reception And Help Desk Staff

Reception And Help Desk Staff

Your reception area is the first point of contact for office visitors. As such, it plays a key part in creating a positive impression of your business, and helping reduce office traffic. While many offices are shifting toward digital reception—more on that later—plenty of businesses still have a person at the front desk for at least part of the time. That person inevitably becomes the de-facto face and voice of your business whenever a guest arrives. Given the importance of the role, of course you want to: a) find the best person for the job, and b) help them do the most productive work they can. So how do you craft the most effective receptionist job description to make sure you’ve got a stellar representative ready to great guests? Here are few key tips we’ve picked up over the years.